We fully understand that debt recovery is a highly specialist subject, involving sensitivity, caution and meticulous care. We fully recognize that we are frequently dealing with sensitive issues while recovering the delinquent accounts. We always adopt a considerate, friendly and courteous approach with the debtors to ensure better business relationship whilst simultaneously protecting the interests of our clients. Our tailor made approach by leveraging our best talent people and technology in conjunction with regular contact by letters, E-mails, telephones and personal meetings, yield impressive results.
AEREN do customize collection process to suit client’s needs ranges from sending letters series to telephone contact, face-to-face negotiations. Our Debt recovery Specialists are accomplished negotiators and we often succeed in securing past dues from the debtors through negotiations. In case, litigation is required we don’t delay in initiating litigation having regard to the best legal options available like Law-Suit. Once in litigation, we routinely utilizes pre-judgments remedies to gain leverage
Our dedicated team assigned to the client will be responsible to monitor debt collections, measure the efficacy and effectiveness of strategies and liase with the clients on ongoing basis thereby ensuring that client expectations are met. AEREN CollectTM- Our web enabled technology will let you manage and monitor your claim from placement to payment.
AEREN Recovery Procedure includes:
- AMICABLE NEGOTIATION
- LEGAL NEGOTIATION
- LEGAL ACTION (LITIGATION)