HOME ABOUT US PRICING TECHNOLOGY QUALITY PRACTICE SECURITY & PRIVACY CONTACT US

                                  “Security is our highest concern”

Aeren has sophisticated data security policy and stringent physical security methods ensure client confidential information remains uncompromised. Aeren LPO views the protection of its client´s confidential information of the utmost importance.

Aeren strictly follows to make sure that the employment agreements with Non-disclosure obligations to protect the confidentiality of information and to protect Intellectual Property are entered with all of its employees. Employees are continuously trained on the importance of over security polices, never sharing or disclosing personal passwords. We follow a comprehensive background check up of our employees.

We have extensive security measures in place for network, server and application software. We use a secure application for email, messaging and collaboration. We have comprehensive network protection including multiple firewalls, strong data encryption and password protection. We have necessary back-up system in place in the event of a disaster or otherwise.

Our facility is built on a “Redundant-Everything” infrastructure, including network, internet and power backups.

AEREN ENSURES THE SECURITY COVERING THE FOLLOWING MEASURES:
  • Physical and Work floor Security
    - Screening of visitors/employees by a security guard during entry and exit for data storage media like CDS
    - USB drives and CDS are banned from work-floor
  • Data Security
    - All data is backed up regularly either in client’s server farms or out data servers depending on client choice
  • Network Security
    - Use of secured line (128 bit SSL) to access and transmit data (images) from servers
    - Segmented LAN with firewall protection
    - All ports except DNS and SMTP servers are disabled for the external world
  • PC Security
    - Access to source documents is restricted to authorized employees only
    - No fax and printing capabilities at the processing site
    - PCs used by processing do not have CD ROM drives
    - PCs used in processing are denied web access
    - Limited usage of paper in the work-floor